+15 Years of Expertise in Quality Custom Keyrings
Orders & Returns Policies
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Orders & Returns Policies

Find out more about our order and return policies below.

1. Order Policies

Please read our order policies carefully:

Once the proof is 'APPROVED', Just Keyrings will not be held responsible for any errors in your final keyring product that were present in the approved artwork. This includes errors made by our design team, such as misspellings, incorrect measurements or sizing, color or Pantone reference errors, or incorrect artwork versions sent.
Once we have received your purchase order and artwork approval, we will accept this as an official order. Orders may not be cancelled or changed at this stage.
We do not take alterations or artwork approvals over the telephone. All amendments must be emailed to info@justkeyrings.co.uk.
By contacting Just Keyrings, it is assumed that all customers have the usage rights for all artwork or logos submitted to us. If you have not confirmed that you are authorized to use specific logos, text, or designs, please do so before continuing with artwork requests or full production. We assume no responsibility for any trademark or copyright infringement that may occur from the production. By purchasing from us, the customer is liable for any consequences arising from legal actions related to possible copyright issues. Read our full print policy.
The colors used in our artwork are for guidance only and may not accurately represent the final print results. Without Pantone color references, we will not be held responsible for any variations in color between the artwork and the end product. Color/Pantone matching is only possible on selected keyrings (e.g., not possible with digitally printed products).
Just Keyrings Ltd. reserves the right to use images of customers' keyrings on our website or in online advertisements unless otherwise agreed with the customer by email. We have systems in place to avoid using images of keyrings ordered by customers on behalf of their clients (e.g., marketing agencies, printers). If it's important that we do not use your keyring image, please inform us by emailing info@justkeyrings.co.uk. We are also willing to sign non-disclosure agreements to ensure images of produced keyring jobs are not shared.
For deliveries to Northern Ireland, goods must be intended for final use within the UK or NI. Resale or export of these items is not permitted without prior agreement.

2. Returns Policies

Please read our returns policies carefully:

Once the proof is 'APPROVED', Just Keyrings will not be held responsible for any errors in your final keyring product that were present in the approved artwork. This includes errors made by our design team, such as misspellings, incorrect measurements or sizing, color or Pantone reference errors, or incorrect artwork versions sent.
Once we have received your purchase order and artwork approval, we will accept this as an official order. Orders may not be cancelled or changed at this stage. Returns are not accepted for customized products unless there is a manufacturing defect.
If you receive products that are defective or not as agreed upon, please contact us within 7 days of receipt at info@justkeyrings.co.uk. We will work with you to resolve the issue promptly.
Custom-made products cannot be returned due to customer errors in ordering or approving artwork. Returns are only accepted for manufacturing defects or errors made by Just Keyrings not present in the approved proof.